Friday, 12 October 2012

Comparing research and oranges: what can we learn from value chain analysis?


By Elise Wach

A conversation with a colleague the other day about how we would communicate our research findings for a nutrition initiative struck me as remarkably similar to the conversations I held under orange trees in eastern Uganda about market research and value chain analysis a few years ago.

In Uganda, the government was promoting the cultivation of certain fruit trees based on studies that had shown which varieties were agriculturally viable.  Farmers transitioned their plots from cassava to orange trees on the assumption that there would be a market for their oranges once their trees started fruiting several years down the line. 

Obviously, to us value chain analysts, this was crazy – it was necessary to do some market research first to find out where there were opportunities for these fruits in the national, regional, or international markets, and then grow and prepare the right crops accordingly. 

What can we learn by applying value chain concepts to our research?
Image: statesymbolsusa.org
Our thinking was shaped by the countless instances of NGOs and donors promoting the production of something (whether oranges, soaps, water pumps, etc.) without doing their homework to find out if anyone might purchase them and under what conditions: whether there was an opportunity in the market for the product (e.g. will people buy the oranges to eat, or would a juicing company be interested in them?), whether product could be improved to better meet consumer needs and preferences (e.g. are Naval oranges preferred over Valencia for juicing?  What about for eating?), whether demand could be stimulated (e.g. can we promote orange juice as a healthy breakfast option to increase consumption?), etc.  Without doing this research first, there is a significant risk that the oranges that farmers produce will not bring them the returns they hoped for. 

So I wondered, is producing research first and then deciding how to communicate it afterwards the same as growing an orange and then deciding how and where it will be sold? 

We invest a substantial amount of time and resources into producing our research and for most of us, having our research reach other people is our primary concern.  

What does the value chain for research look like?

Our product, or ‘oranges’ are our research studies. Our ‘market analysis’ is our ‘audience research’.  Our ‘marketing approach’ is our ‘research uptake strategy’. Our ‘value chain analysis’ is the research we do about ‘evidence into policy’ or ‘knowledge into action’.

We work to strengthen the knowledge value chain.  We build demand for our products through increasing the demand for research and evidence.  We alter our products to our consumer needs through producing 3-page policy briefs for some and Working Papers for others.  And we create or strengthen bridges between our producers and consumers (e.g. individuals such as knowledge intermediaries / knowledge brokers or systems such as the policy support unit that IFPRI is supporting within the Ministry of Agriculture in Bangladesh).  We understand that policy decisions are complex, just as markets have long been recognised as being complex (the outputs from value chain analysis, when done well, never look like actual chains, just as a theory of change never fits into log frame boxes). 

Obviously, there are differences between research and oranges.  The shelf-life of research is clearly longer than the shelf-life of oranges, and research can be dusted off time and time again and used in a variety of ways, many of which we’re unable to anticipate.  But much of the impact of our research does rest on the timely communication of our findings.  While Andy Sumner’s research on the bottom billion will certainly facilitate a better historical understanding of poverty, I will venture to guess that he also hopes that this information will shape development policy so as to better tackle this issue. 

We do face many similar issues as our business-minded colleagues.  When is audience research necessary, and when does the ‘if we build it, they will come’ assumption apply?  Where is the line between research communication and advocacy?   How can we create demand and to what extent should we do so?  Do our ‘consumers’ have balanced information about the products available or did they only have access to the one that we produced (Catherine Fisher wrote an excellent blog about policy influence vs evidence informed policy)?  How much do we let the market dictate what we produce and how we produce it?   

Are there opportunities to apply lessons from our colleagues working in markets and value chains to our work on ‘evidence informed decision making’?  Should we be comparing research and oranges?

Elise Wach is a Consultant Evaluation & Learning Advisor with the Impact and Learning Team, at the Institute of Development Studies


7 comments:

  1. Interesting analysis Elise. What it says to me is that the time to think about communicating research is at the beginning of a project not the end. Identifying early on who you wish to communicate with and why serves to identify key players and opportunities to connect with your audience(s)as a research project progresses. It also can provide valuable insights into your “market”. Is your target audience hostile, ignorant, or ready to embrace your efforts. This helps to define the tactics you choose to promote your product. To borrow from the business world (although I now see this term everywhere), it helps gauge the return on investment and helps to highlight strategic choices that often must be made. Communicating research is about process as much as it is about product

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  2. Thanks Kevin, I’m inclined to agree, the strategy for communicating research and engaging your target audience should be thought through at the beginning. However, there are definitely some complications here:
    - A recent discussion on the Evidence Based Policy in Development Network highlighted the risk that researchers might ‘bend’ their findings in order to make them more palatable to those they seek to influence. This might not always be a bad thing but there needs to be an awareness of the extent to which this occurs and its implications
    - Getting information to human beings and getting them to act on it is something that we can consider to be a ‘complex’ task – there is little agreement as to how to do it, and little certainty that your approach will have the intended effect. In such a situation, it is important to allow for ‘emergence’. So you might not actually know upfront what all of the implications of your research might be. And your understanding of how policy change occurs may also change over time. So there needs to be some room for flexibility and adaptation. This is where an ongoing ‘action-research’ or ‘learning’ approach is really useful. As you say, this is a process.

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  3. Dear Elise - branch out. Make marmalade as well as using ready-to-eat oranges.

    Why marmalade and research? It keeps better. You can prepare it porperly. There are more chances to get it in nicely packaged form to where it might be needed.

    It takes time to cook up all the necessary ingredients in a well equipped environment.

    Having spent a life time of activism and research in a hand-to-mouth way, I am enjoying the "IDS jam factory" and I appreciate people like you who go to where the oranges grow.

    (word association is a dangerous thing. I started with oranges and marmalade - but the next stage is labelling "contains no preservative". Apparently the Norwegian word for condom is close to prevervative.... Scandinavians are puzzled why marmalade puveyors, especially those "by appointment to the Queen" feel the need to stress that their traditional breakfast jam is condom-free.)

    In a desperate attempt to get the blog comment back on track I would add two more points in favour of research as marmalade rather than fresh fruit.

    One is branding - I wanted to come to IDS because my experience is that if it says IDS on the tin, I am usually impressed by the contents.

    The second is - "produce of more than one country" - more and more of the research we do needs to be international - with inputs from around the globe. Martin Luther King had a quote that by the time you have finished breakfast, you are in touch with half the world. Fresh fruit fine - and marmalade and you have even more possibilities.

    Blogs are fruit juice - but you can enjoy the research report marmalade at leisure .... Keep doing both! Greetings.

    Roger Williamson - stay-at-home visitng fellow IDS

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  4. very well said Elise, timely communication of our findings is the key to realizing impact from our research!

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  5. Roger, thank you for the thought-provoking comment (and the interjection of humour which is always appreciated!)

    I like the idea of marmalade. It reminds us that it is just one part of your breakfast. At the GSDRC event this Wednesday, several speakers pointed out that we should be working towards ‘evidence informed’ rather than ‘evidence based’ decisions – seems like a subtle difference but it means that we don’t expect people to only eat marmalade for breakfast.

    It raises other questions as well. In economics speak, do our consumers have ‘perfect information’ about the breakfast options available or are we making them disproportionately aware of our marmalade product? Are people aware of or have access to other breakfast options (e.g. Brand X marmedade vs. Brand Z marmalade...or perhaps raspberry jam? Or even beans on toast)?

    In other words, are we assuming that people should make their decisions based on OUR research because it is the best information out there (sounds very much like advocacy), Or are we aiming to provide people with access to a range of products in order to allow them choose which ones they want to ‘buy’ (in which case, working through or supporting a ‘knowledge intermediary’ might be an option – see the bulletin on development research communication (Intro is at: http://onlinelibrary.wiley.com/doi/10.1111/j.1759-5436.2012.00356.x/pdf).

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    Replies
    1. Readers may also find it interesting to read Ben Ramalingam's post about bias and complexity in research, based on Daniel Sarewitz's discussion of these issues in biomedicine:

      http://aidontheedge.info/2012/05/29/reflections-on-bias-and-complexity/

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  6. Catherine Fisher (formerly of IDS)7 November 2012 17:21

    The supply chain metaphor is one we explored when thinking about different knowledge brokering roles a long long time ago. Like Roger we went down the route of processing the oranges,a metaphor for the role that KBs can play in repackaging research and combining research from multiple sources for the possibly reluctant intended consumer (you should see the lengths I go to to get my son to eat vegetables). I also quite like extending this metaphor to the efforts of the UK government to get its citizens to eat 5 portions of fruit a day - what lessons for promoting more interest in and demand for research...
    There are lots of limitations to this metaphor, not least that "knowledge" unlike an orange, multiplies and changes through consumption. But still it is an interesting one. http://www.slideshare.net/euforic/accessing-sharing-and-using-development-research-information-the-role-of-infomediaries

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